The Retail Assistant position with Viral Internet Brands in Singapore offers an exciting opportunity for customer-focused individuals to work in a dynamic retail environment. This on-site role is ideal for energetic and service-driven professionals who enjoy engaging with customers, supporting daily store operations, and contributing to sales success in a fast-paced retail setting.
About the Company
Viral Internet Brands operates modern retail stores offering popular consumer products across high-traffic locations. The company focuses on strong brand presence, engaging customer experiences, and performance-driven retail operations. With an emphasis on teamwork and growth, Viral Internet Brands provides employees with training and clear career progression pathways within the retail sector.
Responsibilities
- Greet customers and assist with product enquiries
- Recommend products and promote ongoing sales and promotions
- Process sales transactions using point-of-sale (POS) systems
- Replenish stock and maintain store display standards
- Ensure store cleanliness and visual merchandising quality
- Handle customer feedback and resolve minor issues professionally
- Support inventory checks and assist with receiving deliveries
- Work toward achieving individual and team sales targets
Requirements
- GCE ‘N’ Level, ‘O’ Level, or equivalent qualification
- Prior experience in retail or customer service is preferred
- Ability to work shifts, weekends, and public holidays
- Willingness to work in a fast-paced, on-site retail environment
- Positive attitude with a strong team-oriented mindset
Skills
- Strong communication and interpersonal skills
- Customer service and sales support abilities
- Basic numeracy and POS handling skills
- Time management and organizational skills
- Ability to work efficiently under pressure
Desired Knowledge
- Experience in fashion, electronics, or FMCG retail
- Familiarity with high-traffic shopping mall operations
- Multilingual communication skills (English required; Mandarin, Malay, or Tamil advantageous)
- Understanding of retail sales strategies and visual merchandising standards
Benefits
- Competitive hourly or monthly salary packages
- Sales incentives and commission opportunities
- Staff discounts on store products
- On-the-job training and professional development
- Clear career progression to Senior Retail Associate or Store Supervisor roles
