The Receptionist role at Spa Staff.com is an essential position responsible for managing front desk operations, assisting clients, and ensuring smooth daily operations of the salon. This position involves greeting guests, handling inquiries, managing appointments, and supporting cashier and administrative duties. The Receptionist plays a key role in creating a welcoming and professional environment for clients while maintaining accurate records and schedules.
About the Company
Spa Staff.com is a specialized staffing and service company in Qatar that supports salons, spas, and wellness centers by providing professional staff and operational solutions. The company focuses on delivering high-quality service experiences, ensuring client satisfaction, and maintaining efficient salon operations. Spa Staff.com emphasizes training, professionalism, and creating a supportive environment for its employees.
Responsibilities
- Manage front desk activities, including answering telephone calls and client inquiries.
- Greet arriving guests and direct them to the appropriate station or technician.
- Provide accurate information about services and build awareness of salon offerings.
- Maintain and update the appointment schedule using salon software.
- Track and manage product inventory, including expired or out-of-stock items.
- Maintain registers for governmental and legal documents.
- Process daily sales and expenses accurately using the POS system.
- Maintain invoices and log them into the system regularly.
- Perform end-of-day cash and card sales checks before closing the salon.
Requirements
- Minimum of 1 year of experience in a receptionist or front desk role.
- Must have legal authorization to work in Qatar.
- Ability to work full-time, 6 days a week, with overtime when required.
- Preferably residing in or near Al-Rayyan or Doha.
- Willingness to live in separate accommodation if provided as part of the package.
Skills
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Customer service-oriented with a professional demeanor.
- Ability to operate salon software and POS systems efficiently.
- Attention to detail in administrative and financial tasks.
Desired Knowledge
- Familiarity with front desk operations in salons or spas.
- Understanding of appointment scheduling systems and inventory management.
- Knowledge of cash handling, invoicing, and record-keeping procedures.
- Awareness of basic legal and governmental documentation requirements in Qatar.
Benefits
- Competitive salary, negotiable based on experience and skills.
- Transportation costs covered as part of the package.
- Accommodation provided (if applicable) and included in compensation.
- Training provided on salon systems and operations.
- Full-time, permanent position with overtime pay.
- Opportunity to work in a professional salon environment with career growth potential.
