Cognita Schools is seeking a professional and welcoming Receptionist to join the team at King’s College Riyadh Sedra starting February 2026. This role is perfect for individuals who are organized, attentive, and passionate about creating a positive first impression for students, parents, and visitors while supporting the school’s front-of-house and administrative operations.
About the Company
Cognita Schools provides a uniquely global education, fostering academic excellence alongside adaptability, agency, and positive attitudes that prepare students for future success.
Cognita Middle East manages 14 schools across the UAE, Saudi Arabia, Oman, Kuwait, and Qatar, including King’s College Riyadh, Repton schools, and Downe House campuses. The organization emphasizes values, inclusivity, and high standards, creating an inspiring environment for staff and students alike.
Responsibilities
As a Receptionist, your responsibilities will include:
Front of House Excellence:
- Serve as the first point of contact for parents, visitors, and the school community, providing a warm and professional welcome
- Manage visitor sign-ins according to protocol
- Answer incoming calls and enquiries accurately and courteously
- Respond confidently to frequently asked questions from parents, staff, and visitors
Admissions and Tour Coordination:
- Schedule and confirm school tours and open days
- Support the admissions process, including document collection and follow-ups
- Maintain accurate CRM data to support admissions decisions
Customer Experience and Engagement:
- Stay informed on the school calendar, events, and activities to communicate effectively with parents
- Maintain open lines of communication with prospective and current parents
- Ensure the reception area is tidy, presentable, and fully equipped
Administrative Support:
- Manage the absence mailbox and record absences accurately in iSAMS
- Provide administrative support to other departments as requested
General Responsibilities:
- Model and promote the school’s values in all interactions
- Adhere to safeguarding policies and maintain a safe environment
- Maintain confidentiality and professional standards
- Contribute positively to the school community and personal development
Requirements
Candidates should meet the following criteria:
- Exceptional communication skills in English and Arabic
- Experience with CRM software and administrative platforms
- Proactive, detail-oriented, and capable of working independently or in a team
- Ability to manage complex stakeholder relationships with sensitivity and confidentiality
- Alignment with the school’s values and culture
- Flexibility to work Wednesday to Sunday, with shifts of 09:00–17:00 or 15:00–23:00
Preference will be given to Saudi Arabian nationals.
Skills
Successful candidates will demonstrate:
- Strong verbal and written communication in English and Arabic
- Excellent interpersonal and customer service skills
- Organizational and multitasking abilities
- Attention to detail and accuracy
- Proficiency with office and CRM software
- Ability to adapt to dynamic work schedules
Desired Knowledge
Ideal candidates will have knowledge of:
- Front-of-house procedures and visitor management
- School admissions and CRM systems
- Administrative processes within an educational environment
- Safeguarding policies and child protection principles
- Parent engagement and communication best practices
Benefits
Working with Cognita Schools offers:
- Opportunity to work in a prestigious, internationally recognized school
- Professional growth and development within a global education network
- Exposure to international best practices in education and administration
- Supportive and collaborative work environment
- Contribution to shaping a positive student and parent experience
